How do I update the email of a staff member on the account I manage?

You can edit that information in the "Staff" tab under "My Organization"

To update the email of other staff members within your organization:
1) Log into your account

2) Under “My Organization” select “Staff”

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3) Select the purple “Edit” icon (shaped like a pencil in a small purple circle) next to the staff member you wish to update. When finished, be sure to click “Save”

2_PressThePencilIconEditAndSave_Blur

Other elements of a staff profile that can be changed from this interface include:

First and last name
Mobile and office phone numbers
Job Title
Email, SMS, phone call, and push notification settings

You can also add staff members using the "+ Add Staff" button on the top right of the page.

If you need to remove a staff member, scroll to the bottom of the staff member preferences to find the option to "Remove User". (Note: Staff assigned the "Owner" role cannot be removed.)